Application for Professional Nurse, Nurse and Midwife service

Service application→participate in public association →fill in the application form→public association sends data to the Public Health Bureau→received by the Public Health Bureau→examination of certificates→document check and approval →input data into the system and print the license→pay service fees and set a seal →inform of the applicant in written form

4-7 days

（Health Section）

Application for service change of Professional Nurse and Nurse

Application for service change→change at the public association→fill in the application form →public association sends data to the Public Health Bureau→received by the Public Health Bureau→document check and approval →input data into the system and print the license→pay service fees and set a seal →inform the applicant in writing

7 days

（Health Section）

Application for service logout of Professional Nurse and Nurse

Application for service change→change at the public association→fill in the application form →public association sends data to the Public Health Bureau→received by the Public Health Bureau→data and certificates examination and verifying→go through the logout procedures→documents incoming →document check and approval→input data into the system and print the license→documents stored for future reference

7 days

（Health Section）

Application for the establishment or expansion of nursing agency

1.  

1. 1.Apply→fill in the application form→received by the Public Health Bureau→data and certificates examination and verifying→document check and approval→inform the applicant in writing
2. One application for the establishment or expansion of nursing agency.
3. One plan including the name of nursing agency, address, type, beds quantity, site area, construction area, organization of the nursing agency, personals, and establishment schedule, funds budget and planned open date.
4. One location map.
5. One building layout.
6. One copy of certificate of possession of land.
7. The authorization letter from the authority-in-charge should be enclosed for the natural or legal person.
8. The qualification (copy of diploma and professional certificate) and condition certification documents for the responsible nurse (experience and service seniority: four-year experience at least for professional nurse and seven-year experience at least for nurse).
9. The following items should be specified in the plan:
10. Conditions for served objects
11. Service area.
12. Patient transferring flow.
13. Service quality management system.
　

Receiving documents

7 days

（Health Section）

Application for the open of nursing agency

Apply→fill in the application form→received by the Public Health Bureau→investigate that with the relevant units→qualified →document check and approval→input data into the system and print the license→inform of the applicant in written form→pay service fees and receive the license

The relevant certificates or the points for attention are given as follows:

1. One application for the practice of nursing agency.

2. One building layout.

3. Permitting or authorization documents from the authority-in-charge.

4. One former permitted establishment or expansion plan.

5. The contract contracted with the medical institute (including emergency and rescue, emergency service referral and regular house call etc.).

6. Those public nursing agencies should provide organization chapter or structure.

7. The qualification (copy of diploma and professional certificate) and condition certification documents for the responsible nurse (experience and service seniority: four-year experience at least for professional nurse and seven-year experience at least for nurse).

8. Copies of the certificates and license etc. of the employed nurses.

9. Copies of training certificate of sickroom attendants.

10. The medical institutes should provide the original practice certificate and its copy.

License fee is NT$1.000.

Receiving documents

21 days

（Health Promotion Section）

Application for the setup, change, logout and resurvey of the ambulance

Apply with documents→accord with the application qualification→fill in the application form→check and registration (finish within six months: company registration, business registration and setup of ambulance)→implementation of examination→accord with the qualification requirement→fill in and send the establishment application, license, business registration certificate, and other relevant documents→the Public Health Bureau will informs of the applicant for resurvey→qualified→issue the license and inform of the applicant to receive that→the applicant should pay license fee NT$2000, NT$500 registration fee for setup of each ambulance, and then take the license.

(Medical Affairs Section)

Disabled appraisal and settlement

Township (City) Public Health Center issues disabled identification form→and seal and approve with serial number→and register at the identification hospital and suspense account→physicians in relevant sections check and diagnose→basic and special examination of inspection department→physicians comprehensively assess that and fill in the identification form→The hospital should send the identification data and expenses receipt to the Public Health Bureau→The Public Health Bureau checks and approves the data and transfer it to the community administration unit→differentiation of the community administration unit→for the disabled accords with the disabled grade→the Bureau of Social Affairs will issue the disabled manual

The Public Health Bureau receives the identification form from the hospital and transfer it the Bureau of Social Affairs at that very day for issuing of the disabled manual

7(Medical Affairs Section)

Sending and tracing management of communities’ psychiatric patients

Cases the Public Health Bureau received→confirm and send the patient to a hospital→fill in the hospitalization notice→Public Health Bureau should contact the county (or city) urgent treatment center/responsible hospital for bed→convey the patient to hospitalize (Health/National Police Administration)→responsible hospital→physician diagnose/appraise→staying in hospital is not required (the linkman should deal with the transferring matters)→stay in hospital→return after the settlement→Tracing of public health nurse

1 day (Except holidays) (Medical Affairs Section)

Application for opening or closing a medical institute

Application for establishment or expansion of a medical institute:

To apply for that and fill in the application form→to submit the documents (check the enclosed documents)→written examination→spot investigation→input data into the system and print the license→inform of the relevant units in written form

Application for closing or opening a medical institute:

To apply for that and fill in the application form→to submit the documents (check the enclosed documents)→written examination→spot investigation→to be qualified→input data into the system and print the license→inform of the relevant units in written form

(Those unqualified applicant should be informed of improved items for reexamination)

5 days

(Medical Affairs Section)

5 days

(Medical Affairs Section)

Medical dispute mediation application

Application for mediation:
To fill in the application form (check the enclosed documents)→submit it to the Public Health Bureau→requirement for related party: written opinions and collection of relevant data→to ask the committee to assign one or more persons to mediate→to dispatch files to inform of the relevant parties the mediation date and address→(successful mediation) to make mediation certificate for the relative party and applicant→to file it and finish the case
(Unsuccessful mediation) to make mediation certificate for the relative party and applicant→to file it and finish the case
 

(Medical Affairs Section)

Nursing personnel’s change application (except pharmacist and dietician)

Apply→fill in the application form→the Public Health Bureau receives the document→sends it to the case officer for document check and approval→input the data into the medical system and print it→inform of the applicant to take it→store it and finish the case

3 days

(Medical Affairs Section)

Nursing personnel’s practice registration (except pharmacist and dietician)

The Public Health Bureau accepts the application→sends it to the case officer for document check and approval→input the data into the medical system and print it→pay the service fee and seal it→inform of the applicant to take it→store it and finish the case

3 days

(Medical Affairs Section)

Nursing personnel’s qualification change (except pharmacist and dietician)

The Public Health Bureau accepts the application→sends it to the case officer for document check and approval→input the data into the medical system and print it→inform of the applicant to take it→store it and finish the case

3 days

(Medical Affairs Section)

Medical institute’s open, practice application (including medical laboratories and radiology centers)

Accept the application→written examination→to assign someone to survey the facilities and test→document check and approval→to input the data into the medical system and print it→to pay the service fee and seal it→to issue license

5 days

(Medical Affairs Section)

Medical institute’s close application (including responsible person’s logout)

Accept the application→written examination→spot investigation→document check and approval→to input the data into the medical system→to dispatch to inform of the relevant units→ to issue license

5 days

(Medical Affairs Section)

Application for change registration of the medical institute’s business address

To apply→ fill in application form→written examination→spot investigation→document check and approval→input the data into the medical system and print the license→pay the service fee and seal it→ issue license

3 days

(Medical Affairs Section)

Application of foreign workers’ health examination

Fill in the application→accept the case→documents should be enclosed for examination→settlement→ send the communication for authorization of certificate

7 days

(Disease Control Section)

Application for the license of pharmacist

Fill in application→accept the application→examination and approval→spot investigation→issuing of the license (NT$300 service fee should be paid)

5 days

(Pharmaceutical and Food Management Section)

Application for writing off the license of pharmacist

Apply→accept the application→examination and approval →reply with letter

5 days

(Pharmaceutical and Food Management Section)

Application for license of pharmacy and druggist

Apply→accept the application→examination and approval→spot investigation→issuing of the license (NT$1000 service fee should be paid)

5 days

(Pharmaceutical and Food Management Section)

Application for (company’s organization) preparation license of druggist

Apply→to accept the application→examination and approval →to reply with letter

5 days

(Pharmaceutical and Food Management Section)

Application for change (responsible, address, name) of druggist

Fill in application form→acceptance→examination of the required documents→to reply with letter (NT$100 service fee should be paid)

5 days

(Pharmaceutical and Food Management Section)

License logout, close or resume business application of Pharmacy and druggist

Fill in application form→acceptance→examination of the required documents→spot investigation→to reply with letter

5 days

(Pharmaceutical and Food Management Section)

Application for destroying controlled drugs

Fill in the application form→checked and verified by the Public Health Bureau→Data investigation and verification → reply to the applicant in writing→the owner should hold the authorization letter to specified relevant unit to destroy them, and then state that for confirmation and submit that for verification→tsend the destroying certificate to the owner and record the income and expenses

5 days

(Pharmaceutical and Food Management Section)

Application for the inspection of drugs and cosmetics

Apply→ accept the application→check and approval of data and specimen→Inspection

5 days

(Pharmaceutical and Food Management Section)

Application for health certificate of wine manufacturer

Fill in application form and relevant health management files→written examination→facilities examination after the qualified files examination→issue certificate to the qualified

7 days

(Pharmaceutical and Food Management Section)

Application for practice, close and change of Dietician

Fill in forms and check the enclosed documents→ submit them to the Pharmaceutical and Food Management Section for examination→ inform of the applicant to take the license after authorization, and pay charges (license fee is NT$300)→ finish the case

5 days

(Pharmaceutical and Food Management Section)

Tobacco hazard check procedures

Check or notification→ make notification notice after finding out the fact→inform of the investigation task force→ confirm the fact→ persuade→ punish after the ineffective persuasion, and those who accept the persuasion should be investigated regularly or accept smoke quitting education.

Depending on the factual situation

(Health Promotion Section)

Customers’ complaints

   1.Customer disputes→ fill in application form→ submit it the Bureau of Food and Drug Analysis for inspection→results→ reply the customer with letter
2. Customer disputes→ fill in application form→ take specimen among the same batch of products→results→ reply the customer with letter
3. Customers’ disputes→fill in application→results→got out of line→Settle that according to the relevant regulations and laws
　

Depending on the factual situation

(Pharmaceutical and Food Management Section)

Application for issuing food advertisement certificate

Provide application, relevant food and certificates→ submit them to the Pharmaceutical and Food Management Section →Examination→to issue the certificate after confirming the results→ file it and finish the case.

7 days (Pharmaceutical and Food Management Section)

Food toxicosis settlement procedures

Accept the notification from hospital → inform of the director-general and the chiefs of the relevant sections→ visit the victims at the relevant medical institutes and collect specimen to the relevant places→ fill in the quick notification notice→ send the specimen for inspection→to deal with that according the inspection results

Depending on the factual situation

(Food Section)

Food inspection application entrusted by a food manufacturer

Fill in the application form→acceptance→ check data and certificates→to accept the files→ pay the service fees→inspection→ pay the service fees and seal it→ finish the case (the service fee for each product is NT$1000)

15 days

(Pharmaceutical and Food Management Section)

Application for volunteer service record

Basic training→special training→employment unit (application for issuing the volunteer service record) (data examination)→ send the volunteer service record with letter→employment unit

3 days

(Planning/Information Management Section)

Report procedures of volunteer service record application for employment unit

Check the relevant data (volunteer service plan, registration certificate, organization chapter) and application form→ report that to the local competent authority (County Government) and the industry competent authority of the volunteer service plan→examination of data→ inform of the examination results

7 days

(Planning/Information Management Section)